Delete your data

ChatNova · NueraTech LLC

ChatNova stores the messages you send to a business that uses our service, so the business can answer you. You can have all of it deleted at any time — permanently and free of charge.

Fastest way — through Facebook

  1. Open Facebook → Settings & Privacy → Settings
  2. Go to Apps and Websites (or Business Integrations)
  3. Find NueraTech AI Assistant
  4. Click Remove

Facebook notifies us automatically. We erase your data within minutes and give you a confirmation code with a status page you can open at any time.

Facebook → Тохиргоо → Аппликейшн ба вэбсайт → NueraTech AI Assistant → Устгах. Таны мэдээлэл хэдхэн минутын дотор бүрмөсөн устана.

By email

Write to batkhuyag@nueratech.mn with the subject Data deletion request. Tell us which business Page you messaged, so we can find your records. We reply within 30 days, usually the same day.

batkhuyag@nueratech.mn руу бичээрэй. Аль байгууллагын хуудсанд бичсэнээ дурдана уу.

What gets deleted

Deletion is permanent and cannot be undone.

Businesses using ChatNova

If you are a business owner, you can delete your entire workspace from the portal, or email us. This removes every conversation, order and knowledge-base entry belonging to your organisation.

Contact

NueraTech LLC
Bayangol district, 80b-77, Ulaanbaatar 00976, Mongolia
batkhuyag@nueratech.mn

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